These Terms of Service ("Terms") govern your access and use of the website located at eufy.ph (the "Site") and any eufy-branded products, applications, cloud services, and content offered by or through the Site (collectively, the "Services").

By accessing or using any part of the Site or Services, you confirm you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and other linked documents. If you do not agree to all terms and conditions, you may not access or use the Services.

SECTION 1 – ONLINE STORE ELIGIBILITY

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence. If you are under the age of majority, you confirm that you have obtained the consent of your parent or legal guardian to use this Site.

You must not use eufy products or the Services for any unauthorized or illegal purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws). Any breach of these Terms will result in the immediate termination of your Services.

SECTION 2 – INTELLECTUAL PROPERTY AND GENERAL CONDITIONS

2.1 Intellectual Property Rights

The content, design, trademarks, service marks, graphics, and underlying source code of the Site and Services (including product software and app interfaces) are owned by or licensed to eufy.ph or its affiliates and are protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from us.

2.2 General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your non-credit card data may be transferred unencrypted over various networks. You agree not to interfere with the proper working of the Site or Service.

SECTION 3 – INFORMATION ACCURACY

We strive for accuracy, but the material on this Site is provided for general information only. It should not be relied upon as the sole basis for decision-making without consulting more accurate, complete, or timely sources. We reserve the right to modify the contents of the Site at any time, but we are not obligated to update historical information.

SECTION 4 – SERVICE AND PRICE MODIFICATIONS

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Services (or any part or content thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

SECTION 5 – PRODUCTS, SOFTWARE, AND SERVICES

Certain products or services, which may include physical goods, software access, or cloud services, may be available exclusively online with limited quantities. They are subject to return or exchange only according to our Return and Exchange Policy.

While we make reasonable efforts to display product colors and images accurately, we cannot guarantee your device's display accuracy. We reserve the right to limit sales to any person, region, or jurisdiction, and to discontinue any product at any time. We do not warrant that the quality of any products, services, or information obtained will meet your expectations.

SECTION 6 – BILLING AND ACCOUNT ACCURACY

We reserve the right to refuse or cancel any order. We may, at our discretion, limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all transactions, and to promptly update your account details (including email address, credit card numbers, and expiration dates) to ensure transactions are completed successfully.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide you with access to third-party tools (e.g., payment processors, analytics) on an "as is" and "as available" basis, over which we have no control or input. We assume no liability whatsoever arising from or relating to your use of such optional third-party tools. Your use of these tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

Links on this Site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy. We are not liable for any harm or damages related to transactions made in connection with any third-party websites. Any complaints or concerns regarding third-party products should be directed to the third party.

SECTION 9 – USER SUBMISSIONS AND FEEDBACK

Any creative ideas, suggestions, proposals, or other materials you send to us, whether requested or unrequested (collectively, ‘comments’), may be used by us at any time, without restriction, including editing, copying, publishing, and translating, without any obligation to pay compensation or maintain confidentiality.

You agree that your comments will not violate the rights of any third party, including intellectual property, privacy, or personality rights. You are solely responsible for the accuracy and content of any comments you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Site or in the Service is inaccurate at any time without prior notice (even after you have submitted your order).

SECTION 12 – PROHIBITED USES

You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit unlawful acts; (c) to violate any local or international laws; (d) to infringe upon intellectual property rights; (e) to harass, abuse, insult, or discriminate; (f) to upload malicious code or viruses; (g) to collect others' personal information; (h) to spam, phish, crawl, or scrape; (i) for any immoral purpose; or (j) to interfere with security features. Violation of prohibited uses may result in immediate termination of your Services.

SECTION 13 – DISCLAIMER OF WARRANTIES

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, nor do we warrant that the results obtained will be accurate or reliable.

You expressly agree that your use of the Service is at your sole risk. The Service and all products are provided 'as is' and 'as available,' without any warranties or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

SECTION 14 – LIMITATION OF LIABILITY AND INDEMNIFICATION

14.1 Limitation of Liability

In no case shall eufy.ph, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from your use of the Service or any product, regardless of the legal theory (contract, tort, negligence, strict liability, etc.).

14.2 Indemnification

You agree to indemnify, defend, and hold harmless eufy.ph and our parent, subsidiaries, and affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

These Terms remain effective unless and until terminated by either you or us. If you wish to terminate, you may do so by ceasing to use our Services. If we determine that you have failed to comply with any term, we may terminate this agreement at any time without notice.

SECTION 17 – GOVERNING LAW AND JURISDICTION

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute shall be subject to the exclusive jurisdiction of the competent courts located in the Philippines.

SECTION 18 – CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. Your continued use of or access to the Site or the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: